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Can I Get a Courtesy Car or Post Accident Car Hire?

Can I Get A Courtesy Car After A Car Accident Not My Fault

Can I Get a Courtesy Car or  Car Hire After An Accident?


A question we are often asked, can I get a courtesy car or hire car after an accident?

The first question to consider is liability and who was at fault in the accident.

If the accident was not your fault and your own vehicle involved, if the vehicle is not in a road-worthy condition as a result of damage from the accident, you would almost certainly be entitled to a courtesy car of post non fault accident car hire. In this situation you would have choice. You could call a company like Compass Hire, we would carry out the suitability checks:

  • We confirm liability is in you favor
  • We carry out third party checks
  • Confirm your personal status and suitability

Following there outcome of our pre hire checks and should the circumstances be correct, a like for like courtesy car or post accident hire car would be arranged and delivered directly to you.

You may also have the option to contact your own insurer and request the same service be provided by them, however a like for like vehicle is option not assured with this route.


24hr Help: 0800 321 7320

How can I get a courtesy car after a non fault accident

Courtesy Car After Accident That Was My Fault. Fault Accident How Do I Get A Hire Car?

Should the accident have been your fault you will have more limited choice in how to arrange car hire or a courtesy vehicle. The most likely option to obtain a courtesy car after the fault accident would be to contact your own insurance company. If you have a fully comprehensive type policy this may include a guaranteed hire vehicle or courtesy car, however you may find the service only entitles you to use of a vehicle for a limited time, often around 14 days or until such time your vehicle is considered a total loss (write off)

Short Term Courtesy Car After An Accident

If you do find your policy only provides courtesy car or hire car after the accident for a limited time, it will be very important to ensure your vehicle is inspected by the insurers vehicle assessors as quickly as possible.

Should it be repairable repairs must progress as soon as possible to limit time between the vehicle repair completion and out of hire date.

If you have a fully comprehensive policy you always have the option to select the repair centre of your choice, insurers often guide customers to their approved of favored repair centre which may not always be the best option.

You may decide to select your own repair centre. Often independent accident repair centres will provide a free courtesy car service providing a small vehicle for your use during the time your vehicle in being repaired. Although perhaps not always idea at least its a vehicle, and this enables you to have use of a vehicle for the full repair period. It's worth taking the time when arranging your claim following a fault accident to consider your options and what is best for you. 

Independent Advice On Courtesy Cars After Accidents

If you need independent advice on how to get a hire car or courtesy car after a non fault car accident visit this link to the UK Government Citizens Advice Page for full independent consumer advice on post accident car hire and credit hire. For details of yor rights and claims entitlements after a non fault car accident visit our Legal Page.


Temporary Hire Car After Non Fault Accident. Non Fault Car Accident How Do I Get A Courtesy Car?

If the accident is not you fault call Compass Hire to arrange a temporay courtesy car after a non fault accident, or call our post non fault accident car hire team.

Call: 0800 321 7320

We will arrange a replacement hire car and vehicle accident claim service at no cost to you. This will avoid a claim on your own policy.

Insurance Company Courtesy Car Service

You decide to instruct your own insurance company to deal with the claim and possibly provide a courtesy hire car. Remember to check the terms and the amount of time a courtesy hire car would be available to you, and check for any costs you will incur for excess or upon policy renewal.

If the accident was you fault or there is no traced third pary you will probably have to claim against your own policy, but remember you can select you own repair centre and this can be helpful in the provision of a hire vehicle during the repair period.

Further Information on Courtesy Car Hire

For further advice or information on the options you may have in relation to temporary replacement cars after non fault car accidents call Compass Hire. Our vehicle claims and courtesy car team will be ready to help with any questions you may have. Or visit this link to the UK Governments Citizens Advice page for independent advice on post accident car hire and credit hire company services.


24hr help: 0800 321 7320

getting a courtesy car hire car after accident

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