Vehicle Credit Hire Service
Compass Hire Credit Hire Service
At Compass Hire we provide a total vehicle accident solution services to the insurance broker, Solicitor, Repair Centre, Accident Management and fleet sectors. Compass Hire specialise in providing 7 key services:
Vehicle Credit Hire And Credit Hire Cross Hire
Compass Hire cross hire services are popular with companies requiring additional vehicles for credit hire purposes. Our service allows flexibility of fleet giving access to additional vehicles.
Vehicle Engineers Inspections
Vehicle inspections are carried out in person, by qualified vehicle engineers. The service is provided throughout the UK with reporting times of 48 hours from instruction.
Insured Loss Adjustment, Vehicle Claims And Credit Hire Service
Full Credit Hire service is provided with the addition of vehicle valuation, disputes mediation service, and engineers court reporting. If a claim is in dispute Compass Hire take all possible approaches to resolve the matter quickly and efficiently by gathering evidence in support of clients and presenting third party insurance companies with answers to and queries they may have raised.
Full ULR Accident Claims And Credit Hire
Full uninsured loss recovery services are available with Compass Hire. We provide a full solution from Credit Hire replacement vehicles, excess recovery, vehicle damage claims and general loss recovery. Our Credit Hire Team appoint a single representative to each new enquiry to ensure the customer receives a consistent level service with someone who knows their case and has ownership of the same from throughout the process.
Vehicle Claims Outsourcing, White Labelled First Response Call Handling
This service is available to insurance brokers and fleet management sectors. We provide call handling first response on behalf of many leading companies. With our integrated vehicle claims full live reporting is available to our partners. The benefit of this service is reduced cost for companies, enhanced service as enquiries are processed directly by us, the service provider. The result is happy customers receiving vehicle quickly and claim costs reduced for all.
We Work To Meet Your Credit Hire Requirement
Compass Hire provide services to fit your business model, meaning we can provide full serviced accident management support or stand alone car hire, Credit Hire, or cross hire only services.
For Further Credit Hire information our business development team
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Information Credit Hire Services
With the cost of claims to insurers remaining a contentious issue, balanced with managing customers ever increasing service expectations, Compass Hire has developed many specialist services. Our focus has always remained a commitment to provide great customer service to both businesses and customers alike. Providing an ethical cost effective solution for post accident car hire, courtesy car's and vehicle accident damage claims.
Our Credit Hire Process
So how do we achieve our aspiration? Well, at Compass we focus on one simple target..
Time to process an enquiry, time to provide vehicle hire, and time to settle a vehicle damage claim. From our acceptance of instruction we ensure 90% of customers receive a suitable vehicle within 3 hours. Customer vehicles are inspected with 48 hours of request. And vehicle repair authority is provided directly form the inspecting engineer within 48 hours of inspection. This simple formula stops many of the unreasonable practices carried out by others, or the accumulation of large vehicle storage bills or excessive periods of vehicle hire.
The Benefit Of An Efficient Credit Hire Service
With our efficient process, customer vehicles can be repaired quickly, avoiding any waiting for insurance repair authority which can take weeks in some cases. The benefit, less inconvenience to the customer, their fully repaired vehicle is returned to the road sooner, write off values calculated quickly and ready for customer settlement, and vehicle salvage disposal actioned promptly.
All combined, the result is savings to the insurer, shorter hire periods giving a reduced cost, vehicles in storage for less time.
With this simple process of vehicle claim handling, we ensure our customers receive what we considers to be an unparalleled service.